7.8
Very good64 reviews

21C Museum Hotel Chicago

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1 room2 Guests
Address
55 East Ontario Street, Chicago, Illinois, United States, 60611
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Overview

One of Chicago’s most celebrated boutique hotels, 21C Museum Hotel Chicago continues to garner buzz and accolades, thanks to its effortless blend of modern, residential comfort with state-of-the-art technology, environmentally-thoughtful and guest-centric service.

The 297-room luxury boutique, which received recognition on Travel + Leisure magazine’s World’s Best Awards, is centrally located on the corner of Rush and Ontario, steps from Chicago’s famous Michigan Avenue shopping district, Millennium Park and renowned museums. Every room is an expression of chic, residential style, enveloping guests in a warm design that is at once luxurious and supremely comfortable. 21C Museum Hotel Chicago also features the award-winning David Burke’s Primehouse, The Gym with Jim Karas personal training. The hotel has over 10,000 sq ft of exhibition and meeting space on site.

Like its sister properties in New York and Miami, 21C Museum Hotel Chicago offers complimentary WiFi, complimentary triple-distilled in-room water.

Self parking is possible on site and costs USD 46 per day.

Year renovated:   2020.  Number of rooms:   297.

Former name: James

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Facilities
Most popular facilities
Wi-Fi
Parking

USD 46 per day

Baggage storage
24-hour services

24-hour reception

24-hour security

Food/ Drinks

Bar/ Lounge area

Restaurant

Fitness/ Gym

Fitness studio

Spa and relaxation

Massage

Spa & wellness center

Laundry

General

  • Wi-Fi
  • Parking
  • Baggage storage
  • 24-hour services
  • Food/ Drinks
  • Fitness/ Gym
  • Spa and relaxation
  • Laundry

Guest Parking

  • Public parking is possible on site at USD 46 per day.

Sports & Fitness

  • Fitness center
  • Fitness studio

Services

  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wake up service
  • Bell staff/Porter

Dining

  • Breakfast
  • Restaurant
  • Bar/ Lounge area

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Spa & Leisure

  • Spa & wellness center
  • Massage

Room view

  • Sea view
  • Garden view
  • City view

Room features

  • In-room air conditioning
  • Individual heating
  • In-room safe
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Dining table
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shower
  • Hair dryer
  • Bathrobe
  • Free toiletries

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid movies
  • Direct dial telephone
  • CD player
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show all facilitiesHide facilities
Good to know
Check-infrom 4 pmFREECheck-outuntil 11 amFREE
PetsPets are allowed on request.
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Rooms and availability

Deluxe Single Room
  • Bed options:
    1 Single bed
  • Max:
    1 person
room details
Luxury Double Room
  • Bed options:
    1 Double bed
  • Max:
    2 persons
room details
Luxury King Suite
  • Bed options:
    1 King-size bed
  • Max:
    3 persons
  • Free Wi-Fi
  • Non-smoking
room details
Show 19 more room typesLess
Location
55 East Ontario Street, Chicago, Illinois, United States, 60611
  • City landmarks
  • Nearby
  • Restaurants
North Michigan Avenue
The Magnificent Mile
500 ft
400-410 N Michigan Ave
Wrigley Building
1600 ft
435 N Michigan Ave
Tribune Tower
1800 ft
201 E Ontario St
Arts Club of Chicago
1000 ft
376 N Michigan Ave
Bridgehouse and Chicago River Museum
2000 ft
Museum
American Writers Museum
2000 ft
Gallery
Chicago Water Tower
1700 ft
730 N Rush St
Giordano's
1000 ft
43 E Ohio St
Eataly
500 ft
600 N Michigan Ave Ste 7
Grand Lux Cafe
300 ft
151 N Michigan Ave
Garrett Popcorn Shops
800 ft
619 N Wabash Ave
Pizzeria Due
500 ft
60 E Ontario St
SafeHouse Chicago
200 ft
52 E Ohio St
California Pizza Kitchen
400 ft
626 N State St
Quartino
900 ft
Getting around
Airports
Midway International (MDW) 10.9 mi
Chicago O'Hare International (ORD) 17.8 mi
Train
Millenium Station3700 ft
Millennium Station3700 ft
Metro stations
Grand1400 ft
Chicago1700 ft
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Need a shuttle?
You can book a shuttle, once your reservation is complete.
Reviews
7.8
Very good64 reviews
Location9.4
Rooms7.6
Service6.0
Dining5.0
  • 8.2
    Great

    We loved the facilities offered by this deluxe hotel. The venue was centrally situated. We would recomand the hotel and staff.

    J.United States of America, 
  • 7.0
    Very good

    My favorite hotel in Chicago, the staff was absolutely perfect. Very clean and well kept rooms, such relaxing venue. Plenty of so delicious food.

    MatthewUnited States of America, 
  • 9.0
    Perfect

    Perfect breakfast, pleasant king studio. The hotel was just a 5 minute walk from the magnificent mile. We loved it

    HenryCanada, 
  • 9.2
    Perfect

    The location is perfect! There is a Trader Joes, excellent bakery, and great shopping on the same block. The hotel staff was very friendly and helpful when giving tips on where to eat, etc.

    We had the standard room and the size was small for what you pay. Next time we will definitely get an upgrade. You are certainly paying for the location, the staff and the upscale feel of the hotel.

    United States of America, 
  • 9.2
    Perfect

    exceptional hotel, very friendly staff, good location at the heart of the city

    United States of America, 
  • 7.8
    Very good

    Comfortable beds and kindness of the staff

    United States of America, 
  • 9.6
    Perfect

    The hotel was luxurious, however there was a problem with the room card/key it didn't work on 3 different occasions, I had to get help from the concierge. I missed the deadline for reserving a room at an advantageous rate for the Spak/Schechner wedding and paid a lot of money to Hotwire for my room. No deal with them... I did have a delux room though and would recommend this hotel to those who can afford it. I inquired about the use of a swimming pool at the hotel and the desk folks told me I could use the pool at the Sheraton across the street. Wonderful! I did and felt relaxed and refreshed after my swim.

    The card/room key didn't work on 3 different occasions.

    United States of America, 
  • 8.8
    Great

    Nice bed, and bathroom, clean, stylish, water available for no charge. Location downtown friendly staff Food was better than expected, excellent breakfast. Hard to please someone from a food city like Portland coffee in the room was good, better than the usual hotel crappy coffee. Perfect idea to have starbucks instant

    A bit thin walled, and not so quiet. Window shades did not cut out the light enough. Would have been nice to have a microwave available Kind of overpriced Had a better stay at the w on the lakefront for a much lower price

    United States of America, 
  • 5.8
    Guest rating

    It is a nice hotel, friendly, bright rooms and the staff is nice. Optimal location.

    The hotel does not meet its standards.It is not worth its money. Given a 300$ per night I would expect better amenities in the rooms (e.g.bathroom supplements are pooor, mini bar is overpriced), a better maintenance of the hallways (e.g. dirty floors in the hallways, cleaning carriages are standing in the middle of the hallway all night long), and a substantial part of the guests are party crowd which does not make a stay at the hotel a relaxing one.

    United States of America, 
  • 9.6
    Perfect

    Excellent Service, good size rooms, location, atmosphere

    United States of America, 
  • 10.0
    Perfect

    I was pregnant when I made my booking and told the hotel that as part of my Additinal request. I got to the hotel and I was promptly checked in! An even better surprise was the fact that they had a pregnancy pillow in the room or at least what I found comfortable to use as a pregnancy pillow and the room I was in was a lot bigger than the way it was described online. I called my husband promptly to tell him we will be staying at the James hotel when we come to Chicago for a vacation,

    United States of America, 
  • 9.6
    Perfect

    the staff was very tenitive. room really clean.

    United States of America, 
  • 8.8
    Great

    Casual but sophisticated atmospere

    My bathtub drain was very slow

    United States of America, 
  • 10.0
    Perfect

    Great location. All the staff friendly efficient nothing too much trouble . Room spaceous and clean. The best hotel we've stayed in.EXCELLENT. Would definately stay again.

    United States of America, 
  • 8.8
    Great

    Friendly helpful staff! Nice clean design for rooms.

    Pillows too fluffy, full.. Bed too soft, not firm enough.

    United States of America, 
FAQ
What is the closest airport to 21C Museum Hotel Chicago?
21C Museum Hotel Chicago is located 13 miles away from Midway International airport.
At what time can I check-in at 21C Museum Hotel Chicago?
At 21C Museum Hotel Chicago you can check in from 4 PM.
How far is 21C Museum Hotel Chicago located from the city center?
The city center is 1.4 miles away from 21C Museum Hotel Chicago.
Does 21C Museum Hotel Chicago feature any cleaning services?
Yes, 21C Museum Hotel Chicago offers room service and laundry.
What popular attractions near 21C Museum Hotel Chicago can I visit?
Guests of 21C Museum Hotel Chicagocan visit a nearby landmark, The Magnificent Mile.
What leisure facilities can I make use of at 21C Museum Hotel Chicago?
You can benefit from a shared lounge, barbeque grills and entertainment activities provided at 21C Museum Hotel Chicago.
Where can 21C Museum Hotel Chicago be found?
21C Museum Hotel Chicago is situated in Magnificent Mile district 10 minutes on foot from London Guarantee Building.
Are there any dining facilities close to 21C Museum Hotel Chicago?
You will be able to enjoy a meal in nearby establishments, Grand Lux Cafe and The Purple Pig, since they are located just about 5 minutes’ walk away from 21C Museum Hotel Chicago.
What are the booking prices at 21C Museum Hotel Chicago?
The prices at 21C Museum Hotel Chicago start from $177.
Can I find any public transport next to 21C Museum Hotel Chicago?
Yes, there is Ontario & Wabash bus stop within 300 feet away from 21C Museum Hotel Chicago.
Address
55 East Ontario Street, Chicago, Illinois, United States, 60611
View map
Good to know
Check-infrom 4 pmFREECheck-outuntil 11 amFREE
PetsPets are allowed on request.
+ More- Less
Getting around
Airports
Midway International (MDW) 10.9 mi
Chicago O'Hare International (ORD) 17.8 mi
Train
Millenium Station3700 ft
Millennium Station3700 ft
Metro stations
Grand1400 ft
Chicago1700 ft
+ More- Less
Need a shuttle?
You can book a shuttle, once your reservation is complete.
Check rooms and rates
Check-in
Select date
Check-out
Select date
1 room2 Guests
Tip: Consider options with free cancellation to stay flexible in light of the ongoing outbreak of COVID-19.